1. Who We Are
Pro Services LLC ("Pro Services," "we," "us") is a premium full-service general contractor and property improvement company, headquartered in Minneapolis, Minnesota, with crews operating across Minnesota, Kansas, Nebraska, Colorado, Florida, and Costa Rica. Cleaning services are provided by our sister company, Resurgence Solutions LLC.
2. Information We Collect
- Contact info you submit via estimate forms, the subscribe form, the referrals form, or by emailing/calling us: name, email, phone number, project address, and project details.
- Subscription preferences: whether you opted in to email and/or SMS marketing.
- Referral codes you create or redeem.
- Basic technical data when you visit the site (browser, device, pages viewed) for analytics and security.
3. How We Use It
- To respond to estimate requests, schedule work, and bill for completed jobs.
- To send transactional updates about your project.
- To send marketing emails and texts only if you opted in (holiday deals, promotions, referral rewards).
- To prevent fraud and improve our services.
4. SMS / Text Messages
If you opt in to text messages, message frequency varies. Standard message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for help. You can opt out at any time without affecting any active project work. We never share your phone number with third parties for their marketing.
5. Sharing
We do not sell your personal information. We share it only with:
- Service providers that help us run the business (hosting, email/SMS delivery, payment processing) under confidentiality obligations.
- Law enforcement when legally required.
- Our sister company, Resurgence Solutions LLC, when you specifically request a cleaning service it provides (e.g., post-construction cleaning, move-in/move-out, deep cleaning, or carpet cleaning).
6. Data Retention & Security
We keep contact and project records for as long as needed to provide our services and meet tax/legal obligations. Data is stored in encrypted cloud infrastructure with industry-standard access controls.
7. Your Rights
You can request a copy of the information we hold about you, ask us to correct or delete it, or unsubscribe from marketing at any time by contacting us via the Contact page.
8. Children
Our services are not directed to children under 13 and we do not knowingly collect their information.
9. Changes
We may update this policy. Material changes will be posted on this page with a new "last updated" date.
10. Contact
Questions? Reach us through our Contact page.
